How it works
What happens during the visit.
You stay present throughout. Nothing is done behind your back. We work through the devices, accounts, apps, and access points that matter — together — explain what we find in plain English, and document what was checked and changed.
In person · With you present · No remote access · No cloud processing · No retained logs
Calm, bounded, and in your presence.
Before the visit
You reach us by WhatsApp or Signal with a short, neutral message — no sensitive details yet. We confirm the fit, agree a time, and tell you what to prepare. No forms, no third-party systems. If your situation is safety-sensitive, timing and sequencing may be adjusted to keep you safe.
At the start
We begin with your situation — what has happened, what you are worried about, and what you fear may be exposed. Together we map the accounts, devices, apps, and access points that matter, and agree what will and will not be done.
During the work
You remain present the whole time. We explain each meaningful change in plain English before we make it. Nothing is accessed remotely, nothing is uploaded, and no log of your digital life is kept. Anything outside the agreed scope becomes a separate step or add-on — with your approval, never a surprise.
If something sensitive comes up
We stay calm and practical. We do not investigate anyone else, reconstruct the past, or give legal advice. Where appropriate, we may suggest you speak with your attorney, a safety advisor, or another specialist — and we pause and plan rather than rushing.
At the end
You receive a plain-English summary of what was reviewed, what changed, and what to do next. Full-package clients also receive a private dated record of the work performed, and — only if you authorize it — an attorney-friendly summary.
Clarity instead of guesswork.
You know what was checked, what was closed, what changed, and what still needs care. You leave more in control of your own digital life than when we arrived. This is not remote tech support, investigation of another person, forensic reconstruction, or legal advice — and it is not a guarantee that no exposure remains.
Do I have to be there the whole time?
Yes — the work is done with you present. That is part of how it stays private and accountable.
Will you take remote control of my device?
No. There is no remote access and no cloud upload at any point.
What if changing something could make my situation worse?
We pause and plan it with you. In safety-sensitive cases, timing matters more than speed.